DealerPlanet21

A web-based tool to automate your dealership's service department.

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Key Features

  • Configurable scheduling system with a view of the entire shop or an individual advisors schedule
  • Ability to limit appointments based on waiting appointments, loaner vehicles, technician hours and/or total appointment for an advisor.
  • Easy to use Greeter process designed for greeting clients in the service lane.
  • Automated Multi Point Inspection (MPI) form completed by the advisor and technician. MPI form can be printed or emailed to the client.
  • Dispatch screens to easily assign and monitor work.
  • Enhanced reporting on system usage, etc.
  • Easy ability to automate follow-ups for No-Show, recommended work not completed, etc.
  • Ability to integrate with customizable online service appointment scheduling system.
  • Ability to monitor, dispatch and track internal service work.
  • Assign work to outside shops.

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